APPOINTMENTS
Please arrive 5 minutes prior to your appointment to ensure you receive your full service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.
If you are running late, we will make an effort to accommodate you. However, if you are over 15 minutes late, please keep in mind that we may need to cancel or reschedule your appointment and our cancellation policy will be applied.
- Please advise our staff of any allergies or sensitivities you may have.
- Our employees work as a team. If for any reason you are uncomfortable with the service provider you have reserved, another team member can be made available to you.
PRICING
All prices are subject to change at the discretion of management.
GRATUITY
Tipping is left to the discretion of our clients. Tips cannot be added to credit card charges. Gift certificates do not include gratuity.
Stylists and assistants can receive gratuity via $Cashapp, Venmo, Zelle, Square, and PayPal.
METHODS OF PAYMENT
We accept Visa, MasterCard, AMEX as well as cash or debit cards.
RETURN POLICY
All products are non-refundable.
If you are dissatisfied with your style or service and would like a restyle, you have 48 hours from the time of your original service to inform Texture Salon.
CANCELLATION POLICY
Texture Salon adheres to a 24-hour cancellation policy. If you cancel or reschedule your appointment with less than 24-hour notice, we reserve the right to charge 50% of your appointment.
DEPOSIT POLICY
A $25 deposit is required to book any service. All services that require more than 2 hours will require a $100 deposit at the time of booking. All deposits are transferrable and nonrefundable.
CARD ON FILE POLICY
We require a card on file to book an appointment.